If you were only looking for a way to get upset, there are plenty of things in this world that will allow you to have a one star life. Even my worst reviews were well-balanced and took into consideration all other aspects of the business. As a fellow TripAdvisor contributor(wbilinski), I don't appreciate people who write one star reviews based on no practical merit. It is not a profit center for us, it is only $2 when we do have valet and in addition, we PAY for the service as a convenience to you, our guest. I'm sorry you feel somehow that this deserves the worst possible rating on trip advisor, but I would ask for you to consider the other side of the coin. We provide valet service only when needed as a convenience to our customers! This way, the Valet has control of the parking lot and knows how to park cars at the highest efficiency. We are located downtown in the city of Atlanta. Our establishment is bordered on three sides by street city parking. I'm responding so that others know that your comments are simply not fair. While most restaurants in the city don't have any parking at all. My email is if you have any additional details you can share.Hi Evelyn: We have 350 seats and 120 parking spaces. We apologize how you felt about our hostess and hope you give us another try when you return to Atlanta. Your comments resonate with us personally as they are contrary to our core beliefs and what we strive to show to our guests each day about Mexico. We also help by developing products that they can sell in the US Market in order to enrich their lives. We have an extensive curated collection of crafts from many areas of the republic. We strive to bring a small part of the culture to Atlanta. For 23 years, we have been working with artisan families in Mexico. We have a very diverse team and people from different cultures can interpret actions differently. Regarding the hostesses, we will explain how you felt based on their actions or lack thereof as a learning opportunity so that we can improve. I wish there was something we could have done but it was a very busy night. I most certainly understand that you were upset because you were hungry and we couldn’t accommodate you due to our responsibilities to the reservations. I’m so disappointed that you left feeling this feeling this way. I do not recommend this site and I will let everyone who travels to Atlanta know. It is very sad that this happens since it is the first time we visited Atlanta. We made the decision to leave because we thought it was disrespectful and to be honest we even felt discriminated. After waiting an hour, the host very rudely told us that she could not tell us how much longer we would have to wait since they had not been able to accommodate other groups and people with reservations, after telling us this, she ignored us completely. Our family is 8 members, on arrival we were told that the wait would be of one hour and we decided it was ok to wait. We are visiting Atlanta for the first time, with much encouragement and hunger we chose to go to this restaurant. No recomiendo este sitio y así lo haré saber a todo el que viaje a Atlanta. Es muy triste que esto pase ya que es la primera vez que visitamos Atlanta. Tomamos la decisión de irnos pues nos pareció una falta de respeto si actitud y honestamente nos sentimos hasta discriminados. Luego de esperar una hora, la historia muy descortés mente nos dijo que no podía decirnos cuánto tiempo más tendríamos que esperar ya que no habían podido acomodar a otros grupos y personas con reservaciones, luego de decirnos esto nos ignoro por completo. Nuestro familia es de 8 miembros, al llegar nos dijeron que la espera sería de una hora. Estamos visitando Atlanta por primera vez, con mucho ánimo y hambre elegimos ir a este restaurante.
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